Infrastructure Support

Claftech will lead your outsourced IT infrastructure with care, modernizing platforms and technologies for enhanced agility and scalability with top infrastructure managed services.

Scalable and Agile Infrastructure Support Services

This digital era is driving companies to modernize their infrastructure to stay ahead of the game. These days business demands more from your IT infrastructure, and therefore Claftech is geared to future-proof your core applications and infrastructure by offering ultra-modern IT solutions for the post-pandemic world.

At Claftech, we have a holistic and integrated approach towards core modernization to experience technological evolution to the next level, which will help in reimagining your IT infrastructure. The end-to-end Infra services at Claftech offer the much-needed experience, talent, and tools to create, run, and manage next-generation IT architecture. We work in collaboration with our customers to attain excellence in IT services, maximize the efficiency of investment, and bring about right-fit technology to enable the business transformation.

Infrastructures We Support and Maintain

We leverage the power of digital technologies and our engineering experience to assist businesses in remaining innovative and driving greatest efficiencies.

Data Center Managed Services

Data Center Managed Services

Our database architects have a thorough understanding of business requirements and infrastructure management, implementing best practices and standards while optimizing data flows.

Application Infrastructure Support

Application Infrastructure Support

We perform thorough remote app performance analytics, 24/7 functional & technical app IT support, ensure policy compliance, and provide secure app development platforms.

Enterprise Infrastructure Support

Enterprise Infrastructure Support

Our custom enterprise IT infrastructures streamline your day-to-day user management, access & security protocols, email & VoIP systems, large-scale data migrations, and more.

Network Support Services

Network Support Services

We perform network design & architectural planning, audits, and ongoing support for TCP/IP setup, VPSs, SANs, LAN/WAN & media integrations, and network device troubleshooting.

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Server Support Services

Our expert server IT support specialists perform server installations, configurations, upgrades, and other infrastructure management services to improve performance & reliability.

24/7 Monitoring Services

24/7 Monitoring Services

We provide 24/7 support for your business user community to address all technical requests and IT inquiries, infrastructure management, enabling onsite & remote help desk architecture creation & management.

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Why Choose Claftech for Infra Support ?

Our reliable infrastructure support services help you keep your workflow running smoothly and optimize other areas of your business.

  • We constantly update our tools and technologies to the most modern and latest upgrades available in the market.
  • 24×7 availability with no excuse. We provide email, phone and remote support with a dedicated fault ticket management portal.
  • Security audit reports, health check reports, incident reports with root cause analysis with updates, suggestions, and a lot more.
  • Consistent high-quality results with a robust agile team and a dedicated QA practice
  • 24×7x365 availability & on-time project delivery 
  • Highly cost-effective and best-of-breed solution with no last minute surprises  
  • Transparent project management with maximum adherence to deadlines

Why choose Infrastructure Support Services with us?

With our industry expertise, cutting-edge technology, and unwavering commitment to customer satisfaction, we ensure seamless scalability, optimal performance, and robust security, allowing you to focus on your core objectives while we take care of your IT infrastructure needs.

Flexible Support

Services are provided 24/7, in case of failure, our staff provide instant troubleshooting. You are offered a safety net. This gives you confidence that your business is safe with minimal downtime.

Secure infrastructure and fault tolerance

You get access to high-quality and secure infrastructure and software. Your business will operate under constant supervision and maintenance of your services and servers.

Cost-effective

Training a staff member to monitor and support can be costly. Hiring an external specialist gives you access to a formed team of trained experts, which will reduce costs.

Service Consolidation

You are provided with a common port of entry for technical issues and you get business centralization as another benefit. Your applications, servers and digital services will be managed in an accessible and simple space. This increases the efficiency of the employees.

Emergency Recovery

In the event of a cyber-attack or disaster, you gain access to your digital infrastructure and services, thereby regaining control of your data. It is always necessary to have a plan for coping with catastrophic situations. We work with database backup and recovery, as well as create a plan and conduct recovery testing.

Our Approach

By initiating your project with Claftech, you get a dedicated and skilled team backing you up round-the-clock. All our processes are customer-oriented, designed to reduce the cost of business operations, address IT resourcing challenges, and offer you a competitive edge. We start with a deep analysis of your requirements and continue our relationship with post-launch support and updates. 

Research and Discovery

Validating and Shaping Idea

Design and Prototyping

Development

Testing and Quality Assurance

Maintenance and Support