Application Support

We leverage the power of digital technologies and our engineering experience to assist businesses in remaining innovative and driving greatest efficiencies.

Multitiered and Reliable App Support and Maintenance 

Claftech's support and maintenance services contribute to increased customer satisfaction, maximum app availability, faster backlog implementation, and lower operating expenses. The goal of application support and maintenance services is to guarantee that all sorts of applications are very available, dependable, and pertinent to your constantly changing business requirements. We serve over 200 top brands worldwide by delivering solutions enabling businesses to work smarter and more efficiently across their operations.

Applications we Support and Maintain

We leverage the power of digital technologies and our engineering experience to assist businesses in remaining innovative and driving greatest efficiencies.

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Software Assistance Services

Our professionals will assist you with software issues of any complexity.

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Application Maintenance Services

We offer comprehensive software maintenance services that cover technology consultation, security audits and more.

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System Surveillance Services

To maintain optimal uptime, our team continuously monitors the functionality of key apps and the entire system.

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Application Enhancement Services

To ensure greater functionality of software products, we review the existing status of web or mobile applications.

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Pre-Support Inspection Services

We evaluate the software products independently and give a complete status evaluation document as well as ideas for improvement.

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Server Migration Services

Our experts can migrate the product to a different OS or server if operating systems and servers are not operating at their peak performance levels.

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Why Choose Claftech for App Support ?

Our web and mobile app support services offer a host of benefits that make your support and maintenance tasks hassle-free. Here are some reasons to choose us:

  • Experienced support & maintenance engineers
  • Track progress via Easy Communication
  • Flexible approach for app support & maintenance to suit business needs.
  • Proactive IT maintenance based on the latest technology.
  • 24×7x365 availability & on-time project delivery 
  • Experience with complex, large-scale apps. 
  • Multi-industry experience: healthcare, manufacturing, retail, financial services, marketing, and advertising, and more. 

Our Application Support Services

Application Support

Application Support

  • Analysing the root causes
  • Enhancements/Upgrades
  • Latest developments
Operations Support

Operations Support

  • Management of networks
  • System managements
  • Database administrations
User Support

User Support

  • Responding to "How To" Queries
  • Requests for changes
  • Troubleshooting
End User Support

End User Support

  • User Guide and Training Resources
  • System-based Training
  • Decks for easy overview

Our Application Maintenance Services

Corrective Maintenance

Corrective Maintenance

Using a defect-corrective strategy and upholding established SLAs.

Adaptive Maintenance

Adaptive Maintenance

Develop and roll out new features that benefit our customers.

Perfective Maintenance

Perfective Maintenance

Boost the managed apps' responsiveness or ease of maintenance.

Preventive Maintenance

Preventive Maintenance

Detecting potentially weak spots in the programme using pattern analysis and offering preventative remedies.

Our Approach

Our application support and maintenance methodologies are designed to ensure that your apps are highly reliable, available, and remain relevant to existing business demands.

Analysis

Planning

Responsibilty Transfer

Support & Maintanance